Return & Refund Policy

Thanks for shopping at our website stompparts.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 calendar days from the date of delivery to notify us by email (stomppartsreturns@gmail.com) of an issue with the item.

To be eligible for a return, the item must be returned unused and in the same condition that you received it (the item must also be in the original packaging).

Your item needs to have the receipt or proof of purchase.

Once we receive returned goods, we will inspect them and notify you. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s/paypal policies.

Returns Address

Stomp Parts

430 Ballyclare Road

Newtownabey

BT36 4TH

 

Shipping

–          The buyer is responsible for return shipping costs.

–          Shipping costs are non refundable.

–          If postage on the item is free.  There is still a cost associated with the postage of the item.  If you return the item the postage cost will be deducted from the purchase price before refund is issued.

Contact Us

If you have any additional questions on how to return your item to us, contact us by email (stompparts@gmail.com or stomppartsreturns@gmail.com)

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